Rodent Control Detroit MI runs this website to connect people in Detroit who need rodent help with the independent operator who carries out the work. This page explains, in plain words, what information is collected when you call or use this site, how that information is used to arrange service, and who receives it.
What Information We Collect
Most information arrives through a phone call. When you call (313) 555-0100, the details collected can include your name, the phone number you call from, the address or general area where service is needed, and the information you give about the problem itself, such as signs you have seen, rooms or areas involved, and timing that matters for the visit. The date, time and length of the call can also be recorded as part of the call record, along with notes taken so the job can be arranged accurately.
Information is also collected when you use this website. That can include pages you view, the time of your visit, and general device and browser information that standard site tools record when a page loads. If you share extra details during a call, for example about pets, children, tenants or access to the property, those details form part of the job record for that request. This site does not ask you to create an account.
How Your Information Is Used
Your information is used to arrange the service you asked for. That includes passing the job details to the operator who will carry out the work, setting up an inspection or visit, and handling follow-up connected with that same job, such as confirming an appointment or returning a call you asked to receive.
Call records and job notes are also used to keep an accurate account of what was requested and what was agreed, to handle a question or complaint about a booking, and to check the quality of how calls are handled. Website visit information is used to understand which pages people use, to keep the site working properly, and to improve the site.
Who Receives Your Information
The main recipient is the independent, Michigan-licensed pest control operator who fulfils jobs booked through this site. That operator receives the contact and job details needed to carry out the work, including your name, phone number, the service address or area, and the notes about the problem you described. Rodent Control Detroit MI connects customers with that operator and does not itself perform pest control treatments, so passing those details on is how the referral you requested is completed. You can read more about how that model works on the About page.
A small number of service providers can also process information on behalf of this site. Those providers handle functions such as call handling and call recording, and website analytics that count and measure visits to pages. They receive the information needed to provide that function, such as call data for a call-handling service or visit data for an analytics service.
Call Recording
Calls to (313) 555-0100 may be recorded for quality and training purposes. A recording can also help keep an accurate record of what was requested on the call, including the address or area given, the problem described, and any appointment details discussed. If a call is recorded, the recording is treated as part of the call record for that request and is handled under the same rules set out in this policy for collection, use and sharing. If you have a question about a call recording connected with your own call, use the privacy request route described below.
Cookies and Analytics
This site uses cookies and analytics tools. A cookie is a small file stored by your browser when you visit a site. Cookies and similar tools can help a site load and work as expected, remember basic visit information, and measure how pages are used. Analytics tools collect visit information such as pages viewed, visit times and general device and browser details, and that information is used in summary form to understand site use and to improve the site.
Most browsers let you view, block or delete cookies through their settings. If you block cookies, the site should still be readable, but some measurement of your visit may not be recorded.
Your Choices and Privacy Requests
You can choose what information you share on a call. If you do not want to give a detail, say so during the call. Some details are needed to arrange a visit, such as a way to contact you and the area where help is needed, and a booking cannot be set up without them. You can also ask for follow-up contact connected with a request to stop.
To make a privacy request, call (313) 555-0100. On that call you can ask a question about this policy, ask what information connected with your call or request is held, ask for information you gave to be corrected if it is wrong, or ask for information connected with your request to be deleted. Calling is the contact route for privacy questions about this site, and the Contact page sets out the same phone number. No separate email address or postal address for privacy requests is published on this site.
Policy Updates and Effective Date
This policy may be updated if how calls, the site, or the referral process are handled changes. When the policy changes, the updated version will be posted on this page and will apply from the date it is posted here. Reading this page is the way to check the current version. If you have a question about a change, call (313) 555-0100 and ask about the privacy policy.
Effective: November 2026.