Call Now
The phone is the contact route for this service. There is no contact form or email booking route on this page, so please call to start a job or arrange an inspection.
Call about rats in the basement, mice in the attic, droppings in the kitchen, scratching in the walls, or signs you cannot identify yet. Describe what you found and we can talk through the next step.
What Happens When You Call
Here is what to expect:
- You describe the problem. Say what you saw or heard, where it was, and how long it has gone on.
- You answer a few basic questions. These cover the property type, the areas affected, and whether you own, rent, or manage the home.
- An inspection is arranged if you want one. That is how entry points and the size of the problem are checked in person.
- You get a written quote after the inspection. Read it, ask questions, and decide in your own time. There is no pressure to agree on the call.
Before You Call: Three Things That Help
These three points make the call faster and the inspection more useful:
- Where you have seen signs. Name the area, such as the attic, basement, kitchen, garage, or walls, and note any droppings, gnaw marks, burrows, or sounds.
- Photos, if you have them. A phone photo of droppings, damage, or an entry gap can help. Do not handle droppings or a dead rodent just to take one.
- Your link to the property. Say if you are the owner, a landlord, or a tenant. That decides who can approve work.
Renters, Landlords, and Who Can Book the Work
Tenants can call. If you rent, you can describe the problem, share photos and access details, and start the report. Treatment work normally needs the owner or landlord to approve it, because they are responsible for the building and for authorising entry and repairs.
Owners can book the inspection and approve work directly. Landlords and property managers can also book directly and arrange access with the tenant. See our rodent control for landlords page, the City of Detroit rodent control page for what the city does inside a home, and the services page for the full list.
If We Miss Your Call
If your call is not answered, please call again. If asked to leave a message, leave your number and a short description, such as rats in the basement or scratching in the attic wall.
Do not wait on a message if the problem is urgent, such as a rat loose in the house. Call again instead.